Refund & Return Policy
Last Updated: 05/01/2026
Thank you for choosing JEKKO JOY. Please read our Refund & Return Policy carefully before making any purchase.
1. Digital Products & Online Courses
JEKKO JOY provides digital products and recorded online courses. Once access to a digital product or course is granted, it is considered delivered.
Due to the nature of digital content, we do not offer refunds or returns once the course access has been activated.
2. No Refund Policy
All payments made for online courses, subscriptions, or digital products are non-refundable and non-transferable under any circumstances, including but not limited to:
Change of mind after purchase
Lack of usage or participation
Incompatibility with device or internet issues
Dissatisfaction based on personal expectations
We encourage users to review course details carefully before enrolling.
3. Duplicate or Technical Payment Issues
In case of duplicate payment or technical transaction failure, the excess amount (if any) will be reviewed and refunded after verification within 7–10 working days to the original payment method.
4. Access Issues
If you face any issue in accessing your purchased course or digital product, please contact our support team immediately. We will make reasonable efforts to resolve the issue as quickly as possible.
5. Cancellation Policy
Once a course is purchased, cancellation is not permitted. Course access cannot be paused, transferred, or canceled after activation.
6. Policy Changes
JEKKO JOY reserves the right to modify or update this Refund & Return Policy at any time. Any changes will be effective immediately upon posting on the website.
7. Contact Us
If you have any questions or concerns regarding this Refund & Return Policy, please contact us at:
📧 Email: thecraftbia@gmail.com
📞 Mobile: +91 9535131***
🌐 Website: https://jigneshpatel.shop